ServiceRocket is the single most reliable partner in the acceleration of software growth, with a 20+ year track record providing flawless adoption and support services for companies including Atlassian, Docker, and Meta.
2015
the year we started working together.
50+
brand defining campaigns produced.
250+
the number of assets we’ve created.
We’ve Got Your Back!
Let's begin with the history and future vision of ServiceRocket, featuring CEO Rob and his team.
Rob’s Story
ServiceRocket, a company providing software adoption solutions and training services, was established in 2001 by Rob Castañeda. Today, ServiceRocket has hundreds of full-time employees at seven offices worldwide.
Company Vision
The days of rapid growth for software companies have come to an end, but ServiceRocket is still dedicated to helping its clients with IT service management and transformation.
Global Unity
ServiceRocket's global support team stands as a foundational element, extending its support services seamlessly across five continents. This team underscores the company's commitment to delivering comprehensive assistance and solutions for partners at any scale.
Sika x ServiceRocket
Join the first black female professional triathlete, Sika Henry, and ServiceRocket CEO Rob Castañeda in this three-part series addressing important aspects of corporate responsibility, inclusivity, and wellness.
Customer Testimonials
ServiceRocket excels in IT Service Management, integrating leading technologies like Atlassian for clients like Qantas to drive innovation. Additionally, the company provides holistic services to startups such as Docker and Gainsight, showcasing its expertise across diverse business environments.
Qantas
ServiceRocket has been a valuable partner for Australia’s leading Qantas Airlines digital transformation, providing cloud migration and managing Atlassian products.
Docker
ServiceRocket played a crucial role in supporting training and education for Docker's mission to introduce containerization to the modern IT marketplace.
Gainsight
ServiceRocket's collaboration with Gainsight has contributed to the successful adoption of their customer success platform and the creation of a new category.
Recruitment
ServiceRocket's culture films not only showcase potential candidates an authentic, fun, company, but they also communicate the brand and exhibit a dedication to customer success across all time zones.
Partner Love
The vibrant culture at ServiceRocket has had a contagious impact, energizing not only its team but also resonating with partners like Randall Ward, CEO of Appfire.
