ServiceRocket is the trusted partner for accelerating software growth, with over 20 years of experience delivering flawless adoption and support services for companies like Atlassian, Docker, and Meta. Since 2015, we’ve partnered on more than 60 growth campaigns, producing over 250 high-performing assets.
Beyond driving growth, ServiceRocket expresses its global culture of service to self and others, showcasing its dedication to employees, customers, and partners across the globe.
Corporate Marketing: We’ve Got Your Back!
ServiceRocket’s corporate marketing videos capture the authenticity of its mission through documentary-style storytelling that highlights its commitment to employees and customers.
Founders Story
This inspiring video tells the story of Rob Castañeda, who founded ServiceRocket in 2001 with a vision to transform software adoption and training services. Featuring insights from Rob and early team members, it showcases the company’s journey from a startup to a global organization with hundreds of employees and seven offices worldwide.
Company Vision
ServiceRocket’s leadership team discusses the evolving challenges of software growth and how the company remains steadfast in supporting clients with IT service management and transformation. It highlights ServiceRocket’s resilience and dedication to helping companies navigate a rapidly changing tech landscape.
Global Unity
This video spotlights ServiceRocket’s global support team, operating seamlessly across five continents. Through real employee stories and behind-the-scenes footage, it emphasizes the team’s critical role in providing comprehensive assistance to partners of all sizes and the company’s unwavering commitment to delivering value at scale.
Sika x ServiceRocket
In a three-part series, join Sika Henry, the first Black female professional triathlete, and ServiceRocket CEO Rob Castañeda as they explore inclusivity, wellness, and corporate responsibility. This series celebrates Sika’s journey, her influence on the sport, and the global impact of ServiceRocket’s “Rocketeers.”
Customer Testimonials
ServiceRocket excels in IT Service Management, integrating leading technologies and providing end-to-end solutions across diverse industries.
Qantas
ServiceRocket has been a valuable partner for Australia’s leading Qantas Airlines digital transformation, providing cloud migration and managing Atlassian products.
Docker
ServiceRocket played a crucial role in supporting training and education for Docker's mission to introduce containerization to the modern IT marketplace.
Gainsight
ServiceRocket's collaboration with Gainsight has contributed to the successful adoption of their customer success platform and the creation of a new category.
Recruitment
ServiceRocket’s culture films highlight the company’s authentic, fun, and inclusive environment while reinforcing its dedication to customer success. These films connect with potential candidates and showcase the brand’s global presence across all time zones.
Partner Love
ServiceRocket’s vibrant culture extends beyond its team, energizing partners like Randall Ward, CEO of Appfire, who shared the stage at the Atlassian Teams event in Las Vegas, NV.
